How Come Our HR Decentralization Was a Miserable Failure?
About a year ago, our human resources department decided to decentralize. This decision was based upon negative feedback from business units regarding the performance of the HR team. One year later,...
View ArticleWhy Is It Important to Empower Employees?
We recently had our annual audit and learned we need to improve employee motivation and empowerment. What do other companies do to meet this requirement? What type of tool could we use as a process to...
View ArticleWhat Best Practices Do Organizations Use to Retain Contact-Center Staff?
What is the secret to curbing chronic churn in our call center?
View ArticleIT Employment Hits All-Time High
On an annual basis, IT jobs were up 3.4 percent in 2011, more than double the rate of growth that IT employment experienced in 2010 of 1.5 percent.
View ArticleFrom HR Metrics to Workforce Analytics
The reality is that the most commonly measured workforce metrics do very little to help HR professionals and business leaders achieve real insight into maximizing their human capital investment. To...
View ArticleThe IBM-Kenexa Deal Further Shows Talent Management Is Dead
Big Blue doesn't see talent management as big. Or at least not as big as data mining and social networking. And I'd say IBM is right.
View ArticleSurvey: Time Wasted on Poor Performers
Supervisors spend 17 percent of their time, or nearly one day per week, overseeing poorly performing employees.
View ArticleEvolution for Generalists
Rather than rant or sulk about critiques of HR generalists, here's something to do about filling weak spots in your HR practice: A list of "smart plays" that generalists can use to create results for...
View ArticleLessons From the Olympics
The Olympics and HR share the same ultimate goal: getting the most out of human talent.
View ArticleEvaluating Recruiting Effectiveness
HR executives place a high priority on recruiting but need to build a business case for additional resources to boost efficiencies.
View ArticleAssessing Your Risk of Unionization
Here is an overview of the various risk-assessment tools organizations use to determine whether they are at risk of being targeted for unionization. Each assessment has its own strengths and...
View ArticleEmployee Engagement Define It, Measure It and Put It to Work in Your...
Research by APQC, one of the leading proponents of process and performance improvement, has yielded key insights into what engagement is, how it can be measured and how it can be integrated into...
View ArticleDear Workforce How Do We Establish Realistic Goals for New HR Metrics
The things you measure will depend on your company's size, its ability to capture data and the goals established for human resources and the organization as a whole.
View ArticleDear Workforce Our HR Function Is Doubling Headcount. What Do We Need to Do...
Lots of things, starting with an assessment of how prepared your HR function is to ensure culture and values aren’t swamped by the rapid growth.
View ArticleBe Careful What You Ask For or Measure!
The challenge for those interested in HR metrics to is not to rush headlong into "mining" the available data mountain to see what it reveals, but to think carefully about what matters first.
View ArticleDear Workforce Why Should We Take a Survey of Our HR Function?
Unless HR and managers have established clear criteria for success, this kind of survey could backfire on you.
View ArticleDear Workforce What Is the No. 1 Metric We Should Be Reporting to Our CEO?
You want recognition and credibility? Contribute to boosting profit and improving results on an ongoing basis.
View ArticleStep Away From the Facebook Page: New HR Software Tries to Assess Productivity
Startup software company DeskTime joins crowded market for employee-productivity tools.
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